Welcome to the Returns & Refund Policy of Stylecollective, operated by Fractallflux Private Limited!
At Stylecollective, we prioritize your satisfaction above all else. We strive diligently to ensure that each order meets and surpasses your expectations. This policy details our processes regarding returns, exchanges, and refunds, allowing you to shop confidently. We invite you to review this policy thoroughly to understand how we manage transactions on our platform.
Agreement to Terms: By using our website and making purchases, you consent to comply with the terms set forth in this Returns & Refund Policy.
Returns & Refund Procedures
To be eligible for a refund, items must adhere to the following criteria:
Refund Eligibility Criteria
If you wish to initiate a return, our customer service team is ready to assist! Please provide your order number, a detailed description of your return request, and any pertinent documentation. Include your contact information for follow-up. All products must be returned unused, with their original packaging and tags still affixed.
Refund Processing Timeline: Refunds are generally processed within 5-7 business days using the same payment method utilized for your purchase.
Conditions for Partial Refunds: Partial refunds may be issued for items returned with minor damages or missing accessories, subject to assessment.
Refund Exemption Conditions
The following conditions render items ineligible for refunds:
We appreciate your attention to our Returns & Refund Policy. Our goal is to provide a smooth and reliable shopping experience for all our customers. In case you have any questions or need further assistance, please don’t hesitate to contact us at fractallfluxpvtltd@gmail.com—we are here to help!